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About AIL of New Zealand Ltd

AIL of New Zealand Ltd has served New Zealand families since 1995 with life, accident, and supplemental health products to help protect New Zealand families, and the members of the New Zealand Unions, Credit Unions and Associations that we partner with. We provide protection for the times most difficult in life.

Our AIL of New Zealand Ltd Financial Advisers develop long term relationships with clients, and meet them where they are most comfortable … their home.

AIL of New Zealand Ltd is an independently owned company and is responsible for distributing Life, Accident and Supplemental Health insurance policies to New Zealand families on behalf of American Income Life Insurance Company.

AIL of New Zealand Ltd at a glance:

  • Head Office in Avondale, Auckland
  • Life, accident and supplemental health insurance
  • Individual, single parent, and family policies available

AIL of New Zealand Ltd Code of Conduct

AIL of New Zealand Ltd believes in conducting the business in a fair and transparent manner by adopting the highest standards of professionalism, honesty, integrity and ethical behaviour.  To this end, we have adopted a Code of Conduct, which sets out the principles and standards that govern the actions of AIL of New Zealand Limited, its Directors, Financial Advisers and Staff (our people). 

Codes of Conduct

  1. Values:
    Exceed expectations – Always go the ‘extra mile’.
    Honesty and integrity – We do as we say and adhere to our moral and ethical beliefs.
    Responsibility – We take responsibility for our actions.
    Accountability – We are accountable to both clients and the business.
    Consistency – We can be relied upon to deliver on time.
    Positivity – We remain positive in the face of change.
    Humility – Because we care. Putting ourselves in others’ shoes, consideration, understanding, listening.
  1. Conduct of Business:
    Professional Standards – Always act with due skill, care and diligence.
    Confidentially – We will respect and maintain the confidentiality of all information.
  1. Client Relations:
    Representations – All product representations will be fully and correctly disclosed including the fees that are charged.
    Compliance – We will (A) adhere to all company rules and (B) comply with all legal and regulatory requirements applicable.
  1. Conflict of Interest:
    We will avoid any conflicts of interest; we will be objective and place the client’s interests first.
  1. Fraudulent Behaviour:
    We are committed to preventing fraud.

Meet Our Team

Steve Friedlander

Managing Director

Aaron Friedlander

Senior Leader

Jonathan Da-Al

Senior Leader

Mele Makaui

Senior Leader

Raj Naidu

Head of Advice & Operations

Toni Laursen

Director of Training

Mario Soljan

PR Manager

Cameron Pullan

Client Services